Shipping policy

Following are the terms and conditions that constitute our shipping policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipment Method Estimated Delivery Time Shipment Cost
Priority Air Mail 7-10 business days Free


Delivery delays can occasionally occur.

Street Claus ships to addresses over the world, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a shipment Confirmation email once your order has shipped containing your tracking number(s). 

Customs, Duties and Taxes

Street Claus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or damaged shipments

Street Claus is responsible for your order until it reaches you.

If your order arrives damaged, or if tracking shows it has not been delivered within 30 days of dispatch, email support@streetclaus.com with your order number. We will replace the item or issue a full refund including original shipping.

You do not need to contact the carrier or file a claim. We handle carrier claims ourselves.

Contact us

Street Claus LLC
Website: www.streetclaus.com
Email: support@streetclaus.com
Phone: (575) 227-1608
Mailing Address: 1209 MOUNTAIN ROAD PL NE STE N ALBUQUERQUE, NM 87110